About CXAI

CXAI exists because organisations keep getting sold AI hype by people who have never shipped anything. We do the opposite: we work out where AI genuinely pays off in your operation, build the thing that delivers it, and stay accountable for whether it still runs six months later.

Behind that is twenty years across automation, RPA and AI delivery for large organisations in healthcare, government and telco. That work taught us enterprise discipline — security, data handling and access control done properly, not bolted on at the end. We bring that discipline to Australian organisations of every size, at consultancy speed rather than program-of-work speed.

It also happens that we build our own products — Stronger 4×4, KithCRM and Keel. They aren't the business; they're our R&D and our evidence. They're how we keep our hands on real-time AI, integrations and production operations, so the advice you get comes from someone who has already had to make it work.

How we work is simple: plain English, fixed scope and price, working software over slide decks. You deal directly with the person doing the work — no account manager relaying messages — and you own everything we build, including the code, the data and the accounts it runs in.